eGenix.com Online Shop
Customer Care Center 
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Top Questions
1. Who should I contact with technical questions about a product?
2. "My Account" - What data can I find here?
3. User ID and password - How can I get my data?
4. When will I receive my product to be delivered by e-mail?
5. When will I receive my product to be delivered by postal mail or parcel service?
6. What exactly will I receive if the product is delivered by e-mail?
7. Who should I contact with questions about my order, payment, or delivery?
8. Can I use my free e-mail address?
9. Can I enter different addresses for billing and delivery?
10. How secure is the order process?
Share-it Customer Service
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Do you have any questions or inquiries?
Please enter the subject of your request. The more specific your request, the quicker and better will we be able to respond.
 
 
It will take you a maximum of four steps to receive support for your questions or comments.
 
 
Please note that we have outsourced the shop system to our reseller Share-IT (a service by Digital River GmbH, Germany). Digital River GmbH will be your contractual partner and their terms and conditions apply for all purchases done through this shop.