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Top Questions
1. Can I use my free e-mail address?
2. Can I enter different addresses for billing and delivery?
3. How do I order online as a returning customer?
4. What will happen after I place my order online?
5. I received a coupon code. How can I redeem it?
6. How can I obtain a written quote?
7. How can I place a subscription order?
8. How do I create a quote myself?
9. How can I place a purchase order?
10. What will happen after I place my order through your customer service?
How can I place a purchase order?
As a corporate client, you can generally order using a purchase order, unless the software publisher does not offer this option. Unfortunately, we are unable to accept purchase orders from private customers.

Please mail or fax us your official order on company letterhead with a valid signature or company stamp. As MyCommerce Share-It will be processing your order on behalf of the software publisher, please make your PO out to MyCommerce Share-It. Please include the following information so we can process your order more quickly:

  • The product name and the specific product ID, if known
  • The number of items desired
  • The name the product license will be issued to
  • Your billing address and your delivery address, if different
  • Name, phone and fax number of the contact person for your order
  • The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
  • The requested billing currency

If you include all of the required information, your order can be processed by our customer service team as soon as possible. You will receive an order confirmation to the e-mail address provided once the order has been processed.

All of the information listed above is required to process your purchase order. Any missing information can lead to a delay in processing your order.

  • Customer Service USA
    (Language: English)

    c/o Digital River, Inc.
    10380 Bren Road West
    Minnetonka, MN 55343, USA

    Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903-4152 (for calls within the U.S.)
    Fax: +1 952 646-4552

  • Customer Service Europe
    (Languages: German/English/French/Italian/Spanish/Portuguese/Dutch)

    Share-it - Digital River GmbH
    c/o Digital River Ireland Ltd.
    Unit 153
    Shannon Free Zone West
    Shannon Co. Clare

    Phone: +49 221 31088-20
    Fax: +49 221 31088-29

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Please note that we have outsourced the shop system to our reseller Share-IT (a service by Digital River GmbH, Germany). Digital River GmbH will be your contractual partner and their terms and conditions apply for all purchases done through this shop.