We use Share-It! service to process orders. Share-it! offers a global e-commerce platform for selling software via the Internet. It provides a lot of safety ways to purchase software (online by credit card via secure server, by wire transfer, by check, etc.). Buying online is the easiest and fastest way. Usually you receive your registration information (key, serial number, etc.) within several hours after purchase. All credit card data are transmitted using the secure (encrypted) HTTP protocol according to the current SSL standard. To learn more about Share-It! and their services take a look at Customers Care Center.
Order process step:

Customer Care Center  powered by    Language:  English Deutsch Français Español Português Italiano Nederlands Svenska Norsk Dansk suomi Polski čeština Magyar Türkçe ελληνικά Русский 日本語 简体中文 繁體中文 한국어   You are here: FAQ   Top Questions 1. Who should I contact with technical questions about a product? 2. "My account" - What data can I find here? 3. User ID and password - How can I get my data? 4. When will I receive my product to be delivered by e-mail? 5. When will I receive my product to be delivered by postal mail or parcel service? 6. What exactly will I receive if the product is delivered by e-mail? 7. Who should I contact with questions about my order, payment, or delivery? 8. Can I use my free e-mail address? 9. Can I enter different addresses for billing and delivery? 10. How secure is the order process? Order How can I order? Can I enter different addresses for billing and delivery? What will happen after I place my order? I received a coupon code. How can I redeem it? Can I use my free e-mail address? How can I obtain a written quote? How can I place a purchase order? Payment What payment options are available? What currencies do you accept? How will I receive my invoice? My invoice has a qualified electronic signature. What does this mean? The qualified electronic signature is invalid - What does this mean? How can I cancel my order? What is this charge on my credit/debit card? Why was my payment declined? How can I change my credit card information? How can I change the payment type for my order? Delivery When will I receive my product? When will I receive my Backup CD? What exactly will I receive if the product is delivered by e-mail? Customer service Who should I contact with questions about my order, payment, or delivery? Who should I contact with questions about a product? How can I contact your customer service? Information on downloading a software product What do I need to know before downloading a product? How do I download a product? What is the "Extended Download Service"? The license key does not work. What can I do? I finished downloading a product. Where can I find it? Is the product installed while it is being downloaded? I don't have a download link. Can I still download the product? 'My account' "My account" - What data can I find here? User ID and password - How can I get my data? Customer account, user ID, and password - What are these? I have several customer accounts - can I merge them? Data protection and data security How secure is the order process? I interrupted my online order - has my data been saved? Will my personal data be passed on to third parties? Why do I have to enter an access code to request my user data?