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802RS90 802.16a Availability Requirements Template Product List
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Before any SLA is agreed, it is important that the IT organization has planned correctly for the needs of the larger organization. This template helps you understand the Availability requirements of the business and to assess if / how the 802.16a IT Infrastructure can deliver the required availability. Don't be caught out by the business demanding 100% availability when what can be realistically delivered is only 98%. Make sure you have the requirements correctly captured.