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Knowledge Management is a newly emerging,
steadily growing interdisciplinary best practices model dealing with all aspects
of knowledge within an organization. The model includes knowledge creation,
codification, knowledge sharing, use in learning and innovation. In practice,
Knowledge Management encompasses both technological tools and organizational
routines in overlapping parts. Knowledge Management is not just about creating a
new department and implementing technology but rather about a change management
Knowledge Platform has an effective online
training program that could help government entities impart basic training on
Knowledge management. The course is designed to be very interactive and
appealing and covers all fundamentals of Knowledge Management.
The course is targeted at government officials
who need to learn to manage Knowledge within and across government institutions.
The Knowledge Management course aims to increase
the learners knowledge of the fundamentals of Knowledge Management and the
building blocks that go into creating an efficient Knowledge Management model.
The course is segmented into 18 modules across 4
sections. Each module is around 40 minutes.
What is Knowledge?
Why Knowledge Management?
KM Players and Life Cycle
Identifying Knowledge Assets
Tools and Technologies
Role of Technology
Knowledge Management Tools
Knowledge Management Technologies
KM System Implementation
Critical Success Factors
KM in Government Entities
KM Drivers in Government
Case Study: NOFA
Case Study: FHWA
Case Study: PSC
Issues and Strategies I
Issues and Strategies II