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KP - E-Business 101 (Bundle of 4 courses) Product List
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Complete E-Business 101 Suite

 

 

COURSE DESCRIPTION:

The complete E-business 101 suite provides you with a full view of the key issues involved in e-business. It is a combination of the Knowledge Platform suite of courses. The courses included are:

 

  • E-Business Fundamentals - which covers emerging e-business models, IT fundamentals, business information systems, and internet security, payment systems and legal issues.

     
  • The Customer Perspective on E-Business  which encompasses the emerging areas of customer relationship management, marketing and branding.

     
  • The Operational Perspective on E-Business  which covers the areas of supply chain management, net markets, alliances and outsourcing.

 

  • The Organizational Perspective on E-Business  which explores the areas of knowledge management and organizational change.

    We recommend that you take this all-inclusive course. It is comprehensive and cost effective. With the complete E-Business 101 suite you can bring your whole team to a common platform of e-business awareness.

 

COURSE OBJECTIVE:

By the end of this course, you will be familiar with the all the main issues and challenges of e-business to better understand, implement and manage e-business initiatives to the advantage of your enterprise.

 

COURSE DURATION:

14 Hours

 

LICENSE TERMS:

Single - Valid for 3 months by default (can be amended according to clients requirements)  

 

TARGET AUDIENCE:

Students and professionals involved, or considering involvement, in e-business.

 

COURSE SYLLABUS:

;      E-Business Models

;      Internet Technology Fundamentals

;      Business Information Systems

;      Security, Payments and Legal

;      Customers and Branding

;      Marketing on the Net

;      Supply Chain Management

;      Net Markets

;      Alliances and Outsourcing

;      Knowledge Management for E-Business

;      Organizational Change


 

 

E-Business Fundamentals

 

 

 

COURSE DESCRIPTION:

The Internet and information technology are having a huge and rapid impact on the way we all live, work and do business. This course addresses the major forces driving the new economy and the technological issues and implications involved. The course covers, emerging e-business models, IT fundamentals, Business information systems, Internet security, payment systems and legal issues.

 

COURSE OBJECTIVE:

19 modules of approximately 20 minutes each:

 

  • Introduce emerging trends in new business models
  • Provide an introduction to internet technology for the non-technical business person
  • Describe enterprise applications and how they move information through the organization
  • Discuss the elements of a practical strategy for managing security, risk and legal issues on the Internet.

 

COURSE DURATION:

7 Hours

 

LICENSE TERMS:

Single - Valid for 3 months by default (can be amended according to clients requirements) 

 

TARGET AUDIENCE:

Students and professionals involved, or considering involvement, in e-business.

 

 

COURSE SYLLABUS:

;      E-Business Models

;      Internet Technology Fundamentals

;      Business Information Systems

;      Security, Payments and Legal


 

 

The Customer Perspective on E-Business

 

 

COURSE DESCRIPTION:

To compete in todays globally competitive environment, enterprises need to adapt best practices in marketing, sales and customer service. This course encompasses the emerging areas of customer relationship management, marketing and branding.

 

COURSE OBJECTIVE:

5 modules of approximately 20 minutes each:

 

  • Describe the new dynamics of customer driven business on the Internet
  • Provide a blueprint for e-Customer Relationship Management
  • Introduce the practice of integrated multi-channel CRM
  • Survey trends in internet brand building
  • Discuss the elements of a practical strategy for marketing on the Internet

 

COURSE DURATION:

2 Hours

 

LICENSE TERMS:

Single - Valid for 3 months by default (can be amended according to clients requirements) 

 

TARGET AUDIENCE:

Students and professionals working or interested in the field of customer relationship management, marketing and branding.

 

 

COURSE SYLLABUS:

;      Customers

;      Branding

;      Marketing on the Net

 

* We recommend that you take E-Business Fundamentals before this course.


 

 

THE OPERATIONAL PERSPECTIVE ON E-BUSINESS

 

 

COURSE DESCRIPTION:

With the rise of customer empowerment in the Information Age, fulfillment of a companys promise to the customer has been under greater scrutiny than ever before. Operational excellence has become as important as strategy, if not more. Reliance on the Internet and IT also demands a seamless integration of business and technology. This course covers the areas of supply chain management, net markets, alliances and outsourcing.

 

COURSE OBJECTIVE:

8 modules of approximately 20 minutes each:

 

  • Describe the impact of e-business on supply chain management
  • Identify best practices in supply chain management
  • Survey emerging models and practices in net markets and exchanges
  • Review the critical role of alliances and outsourcing in e-business organizations
  • Discuss the emerging role of Application Service Providers

 

COURSE DURATION:

3 Hours

 

LICENSE TERMS:

Single - Valid for 3 months by default (can be amended according to clients requirements) 

 

TARGET AUDIENCE:

Students and professionals involved, or considering involvement, in operational e-business.

 

COURSE SYLLABUS:

;      Supply Chain Management

;      Net Markets

;      Alliances and Outsourcing

 

* We recommend that you take E-Business Fundamentals before this course.


 

 

THE ORGANIZATIONAL PERSPECTIVE ON E-BUSINESS

 

 

 

COURSE DESCRIPTION:

Changes that take place within an enterprise can affect human resource decision-making and practice. This course covers the areas of knowledge management and organizational change.

 

COURSE OBJECTIVE:

6 modules of approximately 20 minutes each:

 

§         Introduce the key knowledge management practices and technologies in an enterprise

§         Describe a practical strategy for creating value from knowledge in an e-business

§         Discuss key change management issues in migrating to an e-business model

§         Provide a practical guide to planning, communicating and leading change

 

COURSE DURATION:

2 Hours

 

LICENSE TERMS:

Single - Valid for 3 months by default (can be amended according to clients requirements) 

 

TARGET AUDIENCE:

Students and professionals working or interested in the field of human resources and in change implementation issues.

 

COURSE SYLLABUS:

;      Knowledge Management for E-Business

;      Organizational Change

 

* We recommend that you take E-Business Fundamentals before this course.