Knowledge is your most valuable resource. Knowledge is power!
Knowledge is a vital resource that is ultimately responsible for the failure or success of any organization. Every organization seeks to improve its foundation in knowledge, whether it is in the form of training and education, research and development, projects, or subscription to relevant publications. The discipline of knowledge management is simply a means of focusing one’s effort in the right direction. The purpose of Knowledge Management is ultimately to pass knowledge from one person to the next.
Update and improve your Knowledge Management processes with this innovative toolkit. Business owners looking to improve customer service, decision making skills, response time, and production should look no further! Managers desiring a collaborative working environment, encouragement of free-flowing ideas, and a decrease in financial output can find all the tools and resources they need right here!
The Art of Service has designed this toolkit to introduce Knowledge Management concepts and provide you with the tools to successfully create a workable Knowledge Management culture in your organization.
This toolkit provides all the answers to your Knowledge Management questions and is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Knowledge Management by offering a step-by-step, easy to follow roadmap. It also includes easy to use templates, assessments, presentations, and documents that can be adapted to your organization's requirements.
The PowerPoint presentations can be used to educate staff as the basis for management presentations or when making business cases for implementation.