What is "Rander Reports" and why do you need it? Rander Reports is a reporting solution that can analyze calls data gathered by Rander server. Rander call log stores the information of all PBX calls controlled by Rander server, i.e. start time, duration , callerid, calledid, replied\lost, internal\external, incoming\outgoing, etc. Using these data, we can analyze load of internal and external lines of PBX, average and maximum duration of the call for a certain period on all lines or on a specific line, we can estimate the performance and workload of the organization's staff and much more

Rander Reports features:

• Rander Reports create reports using any of the available templates for user-selected period.
• Rander Reports can filter data for a report on the following criteria:
• Call direction (Incoming, Outgoing, All)
• Call type (Internal, External, All)
• Answered, Lost, All
• Type of external call (Local, Mobile, Long distance, International)
• Taking into account the schedule of the company (working hours, lunch time and weekends)
• Selecting only desired CO lines
• Selecting only desired extensions
• Selecting only desired external customers (specified in a server address book)
• You can see any report either in tabular or graphical view
• You can view report in full screen mode
• You can print out the report on the printer
• You can save report in any of the available formats (more than 25 file formats available)
• You can save report and send it by e-mail
• You can assign names for internal and external lines, which immediately appear in the reports.